FAQs

What does LQMK mean?

LQMK stands for Less Questions, More Kindness. We create communication clothing to help share what may be useful when explaining feels too much: a little space, time, patience or understanding.

Why did you start LQMK?

LQMK grew from our own family’s experiences of neurodivergence, overwhelm and communication difficulties. We wanted to create something practical that could help other families too. Read more on our Our Story page.

Who are the designs for?

Our wearer designs are available for children and adults. You do not need a particular diagnosis to find a message helpful. Our Overwhelmed and Processing collections also have adult Parent / Carer versions, so someone beside the wearer can carry a supporting message.

What products are available?

Our core clothing collection offers T-shirts, sweatshirts and hoodies. We are also preparing to introduce accessories and other LQMK items. Check the shop for products currently available and each product page for its options.

What are the four core designs?

  • Overwhelmed: “Overwhelmed… I may need a little space. A little kindness helps.”
  • Processing: “Just Processing… A little time helps.”
  • I Communicate Differently: “I Communicate Differently. A little patience helps.”
  • Less Questions. More Kindness. our signature reminder to respond with understanding.

Each design has its own artwork and palette. Our The Meaning page explains the messages in more detail.

What is on the front and back?

A small LQMK graphic sits on the chest, while the main message is printed on the back. Our sweatshirts and hoodies also have LQMK sleeve branding. The chest artwork varies by design; the product photos show the details.

What is the difference between Wearer and Parent / Carer?

The Wearer version speaks from the person’s own perspective. The Parent / Carer version lets someone supporting them share the message instead.

In the Overwhelmed collection, “I may need a little space” becomes “They may need a little space”. In Processing, “Just Processing” becomes “They’re Processing”. Both perspectives are available across T-shirts, sweatshirts and hoodies in those two collections.

Wearer designs come in children’s and adult sizes. Parent / Carer designs come in adult sizes. Select the available garment, message and size on the product page before adding to your basket.

How do I choose the right size?

Our core range offers children’s sizes XS–XL and adult sizes S–XXL. Compare the garment measurements with something that already fits you well, rather than choosing by age alone.

Each core product description includes separate T-shirt, sweatshirt and hoodie size guides for children and adults. Use the guide for your chosen garment, as measurements can differ between styles. If you need help choosing a size, email hello@shoplqmk.co.uk before ordering.

Are the garments sensory-friendly?

We describe our clothing as chosen with sensory comfort in mind. Sensory preferences are individual, and fabric feel and fit vary between garment styles. We would never promise that one garment will suit everyone.

For our core clothing, we remove the manufacturer’s neck label to help reduce rubbing around the neckline. The side label stays in place so fabric composition and care information remain available. We also avoid adding an extra LQMK transfer inside the neck.

How are the designs made?

We hand-finish our core garments with printed LQMK artwork and communication messages. Our product photos show the pieces we have made, including close-ups of the prints and branding.

Will my order look exactly like every photo?

The photos show selected garments and design versions, rather than every available combination. Check your selected garment, message and size before checkout. T-shirt photographs are coming soon.

When will my order be dispatched?

Some products are made or hand-finished to order. Orders are usually dispatched within 3–5 working days. Check the product page for any item-specific preparation or dispatch information. Delivery charges and available options are shown before you complete checkout.

Read our Shipping & Returns page for more information.

How is my order packaged?

We keep packaging simple, with minimal branding and without unnecessary decorative extras. Packaging is chosen to suit the size and type of items in your order.

Can I return an item?

Yes, we accept returns on eligible items. Please read our Returns & Refund Policy for the full timeframes, conditions and instructions.

If something arrives faulty, damaged, incorrect or not as described, contact us at hello@shoplqmk.co.uk with your order number and, where helpful, a photograph so we can put it right.

How do I care for my clothing?

Follow the garment’s retained care label and any care instructions supplied with your order. If you are unsure about caring for a print or another LQMK product, please contact us.

How do I contact you?

Email hello@shoplqmk.co.uk. For an order enquiry, include your order number so we can find it quickly.